Strategic Technical Operations & Cloud Leader

Scaling resilient infrastructure, driving AI adoption, and leading modern engineering teams.

Strategic Technical Operations leader with 15+ years of experience steering cloud architecture, high-availability media platforms, and engineering organizations.

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About Me

I am a Strategic Technical Operations leader with over 15 years of experience driving cloud infrastructure, automation, and software engineering success. I specialize in orchestrating large-scale media launches, deploying enterprise AI initiatives, optimizing multi-million-dollar vendor portfolios, and architecting fault-tolerant distributed systems.

Outside of technology leadership, I bring that same dedication to endurance sports and craftsmanship—whether analyzing pacing metrics for triathlon training or executing structural backyard renovations.

Work Experience

Sr. Director, Technical Operations

Public Broadcasting Service (PBS)• Remote
November 2024 – Present
  • Orchestrated the successful premieres of major high-traffic media events (including Ken Burns’ American Revolution and All Creatures Great and Small), managing record-breaking traffic surges with zero downtime or service disruptions.
  • Led strategic enterprise AI initiatives, establishing a comprehensive evaluation framework and guiding the organization toward successful deployment of Claude.
  • Maintained high-quality output and sustained core operations during periods of significant team restructuring, prioritizing operational efficiency, automation, and scalability.

Director, Technical Operations

Public Broadcasting Service (PBS)• Remote
December 2021 – November 2024
  • Finalized the strategic decommissioning of New Relic, delivering an annual recurring cost savings of approximately $120,000 and streamlining the enterprise vendor portfolio.
  • Spoke at AWS re:Invent 2024 detailing PBS's migration to Amazon CloudWatch Application Signals and OpenTelemetry.

Sr. Manager, Systems Engineering

Public Broadcasting Service (PBS)• Arlington, VA
March 2016 – December 2021
  • Led, managed, and mentored an engineering team and contractor resources powering all PBS digital assets across web, mobile, and OTT streaming platforms using Terraform and AWS.
  • Migrated critical legacy workloads to containerized Docker environments on AWS ECS/Fargate; highlighted in an AWS Case Study and featured in Werner Vogels' keynote address at AWS re:Invent 2023.
  • Architected backend services and microservices utilizing Python, PHP, MySQL, PostgreSQL, Memcached, and Redis.
  • Provided 24/7 incident response leadership and supported partner stations and external producers across diverse deployment stacks.

Linux DevOps Engineer

Public Broadcasting Service (PBS)• Arlington, VA
March 2014 – February 2016
  • Developed Chef automation recipes for infrastructure provisioning and big data deployment for the Learning Analytics Platform (LAP).
  • Performance-tuned high-scale interactive digital experiences including Kart Kingdom (built on Node.js, Ruby, and MongoDB).
  • Managed the architecture and release of SpringRoll Connect, an open-source API and CMS framework for web and mobile games.
  • Constructed real-time performance telemetry dashboards.

DevOps Engineer

Cigna Healthcare• Bloomfield, CT
January 2013 – February 2014
  • Automated CI/CD build and release toolchains for clinical health and wellness web applications across multiple agile scrum teams.
  • Engineered daily automated smoke test suites and instituted code quality standards using SonarQube and Nexus CLM.

Web Services Developer / Production Support

Cigna Healthcare• Bloomfield, CT
July 2010 – January 2013
  • Developed enterprise SOAP APIs bridging consumer apps with mainframe (CICS) and relational databases (Oracle, DB2).
  • Tuned JVM performance settings, cutting application response times by an average of 60%.
  • Mentored developer interns and graduated from Cigna's Technology Early Career Development Program (TECDP).

University of Connecticut

B.S.E. in Computer Science & Engineering | Minor in Mathematics

Core Competencies

Technical Operations, AWS & Cloud Architecture, OpenTelemetry, Terraform, AI Integration, Cost Optimization, Engineering Leadership

Hobbies & Projects

🏊‍♂️ 🚴‍♂️ 🏃‍♂️ Triathlon Training

Dedicated endurance athlete focused on structured swim, bike, and run training. Training consistently combines data analysis, pace optimization, and physical endurance.

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🔨 Backyard Renovation

A comprehensive home improvement project involving end-to-end planning, grading, and carpentry:

  • Rebuilding and reinforcing the exterior balcony deck
  • Framing and constructing a new standalone storage shed
  • Designing and installing 2 custom raised garden beds
  • Excavating and replacing a wooden patio with an interlocking paver brick patio
Hands-on Craftsmanship

Get In Touch

Feel free to reach out for executive technical leadership, cloud architecture, or collaboration.

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